Our Policies

Clear guidelines for shipping, returns, privacy, and terms of use.

Shipping

We primarily fulfil orders via WhatsApp after confirming availability. Delivery timelines depend on your location within Tamil Nadu and surrounding areas.

• Local delivery options are shared when we confirm your order.
• Shipping charges (if any) are communicated before final confirmation.
• Please provide a clear delivery address and phone number in your WhatsApp order.

Returns

Because fragrances are personal-care products, opened bottles generally cannot be returned. Unopened items may be eligible for exchange if reported within 48 hours of delivery and the product is unused and sealed.

• Damaged or incorrect items: contact us immediately with photos.
• Exchanges are subject to stock availability.
• Refunds, when applicable, are arranged after inspection.

Privacy

We collect only the information needed to process enquiries and orders (such as name, phone, and delivery details shared on WhatsApp or our contact form).

• We do not sell your personal data to third parties.
• Order details may be stored to help us serve you better.
• Contact us anytime to update or remove your enquiry details.

Terms of Use

By browsing and ordering from Aarif Fragrances, you agree to provide accurate information and to confirm product availability before payment/delivery arrangements.

• Product descriptions and prices may change without prior notice.
• Images are illustrative; packaging may vary.
• Final order confirmation happens through our WhatsApp conversation.